Last updated: July 15, 2026
Keepic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and your rights. By using the App you consent to the practices described in this Policy. If you do not agree, please do not use the App. This Policy does not apply to third-party services linked from the App — please review their policies separately.
Photo content: When you trigger AI analysis, thumbnail or compressed versions of selected photos are temporarily transmitted to our cloud servers for processing. We do not retain your original photos on our servers; transmitted photo data is discarded once processing is complete. AI index data: Descriptions, tags, categories, and embedding vectors generated by the AI are stored locally on your device, within the app's private storage. They are never uploaded to our servers. Identity verification (China only): If you use the App in mainland China, we collect your legal name, ID number, and phone number solely to fulfil our real-name verification obligation under Chinese law. This data is transmitted to our verification partner for authentication. Only the verification result (pass/fail) is retained on your device; we do not retain your ID number or phone number after verification. Device token: A random device identifier is generated on first launch and used solely for request authentication and rate limiting. It contains no personal information and cannot be used to identify you. Usage analytics: We may collect anonymised crash reports and aggregated performance metrics. This data does not identify individual users and is used solely to diagnose problems and improve the App.
We use the information we collect to: (a) provide AI photo management features; (b) improve the accuracy and performance of those features; (c) verify identity as required by law (China only); (d) prevent abuse and enforce usage limits; (e) diagnose and fix technical issues; and (f) communicate important updates about the App. We do not sell, rent, or trade your personal information to third parties for their own marketing or advertising purposes.
Photo processing occurs on Alibaba Cloud (Aliyun) infrastructure located in China. AI index data and identity verification results are stored exclusively on your device and are never transmitted to our servers. We implement HMAC-SHA256 request signing, TLS encryption in transit, and follow industry-standard security practices. However, no security measure is perfect; we cannot guarantee absolute security of data transmitted over the internet or stored on your device.
We use the following third-party services, each governed by their own privacy policy: • Alibaba Cloud (Aliyun) / DashScope — cloud AI processing, function hosting, and model inference • Aliyun Marketplace identity verification partner — real-name verification (China only) These providers receive only the minimum data necessary for their specific function. They are contractually bound to process your data only as instructed and not to use it for their own purposes. However, we are not responsible for any breach or misuse of data by third-party providers.
Photo data transmitted for AI processing is not retained on our servers after processing is complete. AI index data remains on your device until you delete the App or clear its data. Device tokens persist until you reinstall the App. Anonymised analytics data is retained for up to 12 months.
We do not sell, license, or exchange your personal information — including your photos or identity data — with third parties for their own commercial or advertising purposes. We share data with third parties only as described in this Policy and only to the extent strictly necessary to provide the App's features.
Depending on your jurisdiction, you may have the right to: (a) access a copy of personal data we hold about you; (b) correct inaccurate data; (c) request deletion of your data; (d) withdraw consent; (e) object to or restrict certain processing; and (f) lodge a complaint with a data protection authority. Because most data is stored on your device, you can exercise many of these rights directly by deleting the App or its data. For data held by us or our partners, contact us at support@keepic.app.
The App is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users through the App or by email within a reasonable time and in accordance with applicable law.
If you are located outside mainland China, your photo data may be transferred to and processed on servers in China. By using the App you consent to this transfer. We ensure that such transfers are subject to appropriate contractual safeguards in accordance with applicable law.
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by updating the "last updated" date above. Continued use of the App after any change constitutes acceptance of the revised Policy. If you do not agree to the revised Policy, please stop using the App.
This Privacy Policy is provided in English, which is the sole authoritative and legally binding version. Any translation into another language is provided for your convenience only. In the event of any conflict, ambiguity, or discrepancy between the English version and any translation, the English version shall govern and prevail.
For privacy-related questions, data access requests, or complaints, please contact us at support@keepic.app.